Building Your Practice – Getting the Phone to Ring, and What to Say When it Does

This post is written by Mike MacConnell (QMed, AccFM, AccIM), a family mediator and communication coach, former ADR Professor at Humber College, and author of The Yoga of Divorce. He founded Reflective Mediation in 2013, one of Google’s highest ranked family mediation services. I opened my family mediation practice just over 10 years ago (2013).