Everyone negotiates: with family, with friends, in business, governments, in conflict resolution. We negotiate to solve or reduce conflict, get what we need or want and to create value. For mediators (and arbitrators), understanding the importance of the relationship between parties and their individual negotiating styles is critical to helping the parties resolve their conflict. In this workshop, participants will learn about the content, process and relationships involved in a negotiation. They will also learn how to apply the tenets of interest-based negotiations in a conflict-resolution proceeding, measure negotiations, and get to BATNA (Best Alternative to a Negotiated Agreement). This multi-media workshop will include a variety of dynamic simulations, licensed from the Harvard Program on negotiation, to allow participants to apply their newfound knowledge. Registration includes workshop materials, Harvard simulations, certificate, breakfast, lunch and refreshments. View flyer for full details.